SMS Terms & Conditions
Effective Date: August 21, 2026
Last Updated: August 21, 2026
These SMS Terms & Conditions (“SMS Terms”) govern text messages sent by Elite Sports Embroidery & Screenprinting (“Elite Sports,” “we,” “us,” or “our”).
By opting in to receive SMS/text messages from Elite Sports, you agree to these SMS Terms.
1. SMS Program Description
Elite Sports may use SMS/text messaging to communicate with customers regarding their interactions and business with us.
Messages may include:
- Quote and estimate communications
- Order confirmations and updates
- Artwork, design, or proof approval requests
- Questions or information needed to complete an order
- Production status updates
- Pickup, delivery, or shipping notifications
- Scheduling information
- Customer service communications
- Other communications related to products or services you have requested
Our SMS program is intended primarily for customer service and communications related to your interactions with Elite Sports.
2. Opt-In and Consent
You may opt in to receive SMS messages by providing your mobile telephone number and affirmatively agreeing to receive text messages from Elite Sports, including by selecting the SMS consent checkbox on our website.
The SMS consent checkbox is optional and is not selected by default.
By opting in, you authorize Elite Sports to send SMS/text messages to the mobile telephone number you provided and represent that you are the subscriber or authorized user of that number.
Consent to receive SMS/text messages is not a condition of purchasing any goods or services from Elite Sports.
3. Message Frequency
Message frequency varies depending on your interactions, orders, requests, and communications with Elite Sports.
4. Message and Data Rates
Message and data rates may apply. Your wireless carrier’s standard messaging and data rates may apply to messages sent or received as part of the SMS program.
Elite Sports is not responsible for fees or charges imposed by your wireless carrier.
5. Opting Out
You may opt out of receiving SMS messages from Elite Sports at any time by replying STOP to a text message from us.
After you opt out, you may receive a final confirmation message acknowledging your request. You will no longer receive SMS messages covered by your previous consent unless you subsequently opt in again.
6. Help and Support
For assistance with SMS communications, reply HELP to a text message from Elite Sports.
You may also contact Elite Sports Embroidery & Screenprinting using the contact information provided below.
7. Privacy
Your privacy is important to us. Information collected and used in connection with our SMS program is handled in accordance with our Privacy Policy.
Mobile information, including mobile telephone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share mobile information with service providers that assist us in providing and managing SMS communications, including telecommunications and messaging service providers, only as necessary to provide those services on our behalf.
8. Supported Carriers and Message Delivery
SMS message delivery is subject to the availability and operation of participating wireless carriers and networks.
Wireless carriers are not liable for delayed or undelivered messages. Elite Sports cannot guarantee that every SMS message will be delivered or received.
9. Your Mobile Number
You are responsible for providing an accurate mobile telephone number and for notifying us or opting out if you no longer control the number you provided.
If your mobile number changes or is reassigned to another person, please opt out of the SMS program or contact us so that we can update our records.
10. Changes to These SMS Terms
We may update these SMS Terms periodically to reflect changes to our SMS program, business practices, or applicable requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued participation in the SMS program following any changes is subject to the updated SMS Terms and applicable law.
11. Contact Us
If you have questions regarding these SMS Terms or the Elite Sports SMS program, please contact:
Elite Sports Embroidery & Screenprinting
3700 Namasco Drive, Suite A
Suwanee, GA 30024
Phone: 770-622-7900
Email: info@elitesportsthreads.com
For SMS assistance, you may also reply HELP to a message from Elite Sports. To stop receiving SMS messages, reply STOP.