Privacy Policy

Effective Date: August 21, 2026
Last Updated: August 21, 2026

Elite Sports Embroidery & Screenprinting (“Elite Sports,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, submit a quote request, place an order, communicate with us, or otherwise interact with Elite Sports.

1. Information We Collect

Depending on how you interact with us, we may collect information that you voluntarily provide, including:

• Name

• Business or organization name

• Email address

• Telephone or mobile phone number

• Billing and shipping information

• Information submitted through contact or quote-request forms

• Order and transaction information

• Artwork, logos, designs, personalization details, or other materials you provide in connection with an order

• Communications you send to us by email, telephone, text message, website form, or other methods

• Other information you choose to provide to us

When you use our website, certain technical information may also be collected automatically by our website platform and service providers. This may include information such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies or similar technologies.

2. How We Use Information

We may use information we collect to:

• Respond to questions and quote requests

• Prepare estimates and process orders

• Communicate about artwork, designs, proofs, or approvals

• Provide order and production updates

• Arrange pickup, delivery, or shipping

• Process transactions

• Provide customer service

• Maintain customer and transaction records

• Operate, maintain, and improve our website and services

• Protect our website, customers, and business from fraud, misuse, or security threats

• Comply with applicable legal, regulatory, accounting, or business requirements

• Send SMS/text communications when you have provided appropriate consent

3. Online Orders and Payment Information

Our website may allow customers to browse products, maintain an account, add items to a shopping cart, and complete transactions.

Payment transactions may be processed by third-party payment processors and e-commerce service providers. Payment information submitted during checkout is subject to the privacy and security practices of the applicable payment provider.

Elite Sports may receive information relating to a transaction, such as your name, contact information, billing or shipping information, items purchased, transaction status, and other information necessary to fulfill and maintain records of your order.

4. Cookies and Website Technologies

Our website and the service providers that support it may use cookies and similar technologies to operate website functionality, maintain shopping-cart or account features, understand website usage, improve performance, and help protect against fraud or abuse.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

5. How We Share Information

We do not sell your personal information.

We may share information with service providers that perform services on our behalf or are necessary to operate our business. These may include website and e-commerce providers, payment processors, hosting providers, telecommunications providers, shipping or delivery providers, and other technology or business service providers.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests

• Protect the rights, property, safety, or security of Elite Sports, our customers, or others

• Investigate or prevent fraud, misuse, security incidents, or other unlawful activity

• Facilitate a business transaction such as a merger, acquisition, financing, reorganization, or sale of business assets

Service providers may receive information only as appropriate for the services they perform on our behalf and are subject to their own applicable contractual, privacy, and legal obligations.

6. SMS/Text Messaging Privacy

If you provide your mobile telephone number and affirmatively opt in to receive SMS/text messages from Elite Sports Embroidery & Screenprinting, we may use your mobile number to communicate with you regarding quotes, orders, artwork or design approvals, production updates, pickup notifications, customer service matters, and other communications related to products or services you have requested.

Participation in our SMS messaging program is voluntary. Consent to receive SMS messages is not a condition of purchasing goods or services from Elite Sports.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a text message from us. For assistance, reply HELP.

Mobile information, including mobile telephone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with service providers that assist us in providing and managing SMS communications, such as telecommunications and messaging service providers, only as necessary to provide those services on our behalf.

For additional information regarding our SMS program, please review our SMS Terms & Conditions.

7. Third-Party Services and Links

Our website may contain links to or utilize services provided by third parties. These third-party websites and services operate under their own privacy policies and practices.

Elite Sports is not responsible for the privacy practices, content, or security of third-party websites or services that we do not control. We encourage you to review the privacy policies of third-party services you choose to use.

8. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting information electronically.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, provide services, resolve disputes, enforce agreements, and satisfy applicable legal, tax, accounting, or regulatory requirements.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our business practices and applicable requirements.

10. SMS Communications

11. Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may also choose not to provide certain information; however, doing so may prevent us from providing particular services or completing certain transactions.

For SMS/text communications, you may withdraw your consent at any time by replying STOP.

Other communications may contain their own instructions for managing your communication preferences.

12. Children’s Privacy

Our website and services are intended for customers seeking apparel, embroidery, screenprinting, uniforms, and related products and services. We do not knowingly collect personal information directly from children through the website for the purpose of providing online services to them.

If you believe a child has provided personal information to us without appropriate authorization, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, or applicable requirements.

When changes are made, we will update the “Last Updated” date at the top of this policy. We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Elite Sports Embroidery & Screenprinting
3700 Namasco Drive, Suite A
Suwanee, GA 30024

Phone: 770-622-7900
Email: info@elitesportsthreads.com